Who are we?

The Furniture Market specialises in the retail of high quality Oak, Painted and Mirrored Furniture as well as upholstered seating.

We are a team of over 45 members who are passionate about giving great customer service. We are built on family values and everything we do is customer focused from designing our furniture all the way through to delivery into your home.

We are able to offer our low prices due to our direct sourcing strategy, we control the whole process from the design through to the delivery. We can therefore pass on our efficient business cost savings to our furniture in the form of low prices without compromising on the high levels of service that we offer.

We are small enough to care and big enough to deliver!

Our Values

Integrity – We believe in a honest and transparent approach to everything we do. We always price our products at the lowest possible price and do not inflate our prices to be able to offer false sale prices and discounts.

Accountability – We work as a team and are all accountable to you the customer to ensure we deliver on our promises of giving great customer service while supplying you great quality furniture. We don’t pass the blame and we will always put things right should we ever fall short of your expectations.

Simplicity – We make buying furniture as simple and as hassle free as possible. We control the complete supply chain from design through to our two person home delivery.

Sustainability – We care about the planet and its people. We are committed to the conservation of our natural resources my minimising waste, reducing energy consumption and ensuring our furniture is built using sustainable timbers in a socially responsible way.

Mission Statement

“To provide high quality furniture at below market prices, always at the lowest price whilst not compromising on the quality of service”.

Our History

The Furniture Market was founded by Adrian Latham in 2004 and has since grown to become one of the largest and most trusted Oak and Painted furniture retailers in the UK.

With over 50 years family heritage in the furniture industry you could say that furniture was in Adrian’s blood from a very early age. Adrian grew up around furniture, his parents were antique dealers and had furniture shops in Manchester and Stoke. As a child he did not have your typical paper round to earn pocket money, instead he helped his parents by waxing and French polishing antiques to help maximise their sales potential. Following on from school Adrian studied engineering and then on to university to study Business Marketing and Management and he achieved a 1st class Honours Degree.

Adrian then pursued his dream of running his own business. With his knowledge of furniture and passion for business he set his targets to establish an online furniture retail company. Initially he took on a part-time role for three days a week managing an antiques shop in Shropshire, this enabled him to pay his bills whilst freeing up the rest of the week to build his website and start his eBay shop selling furniture he purchased from wholesalers.

The Furniture Market was the ultimate one man band. Adrian built the website and eBay store, managed sourcing and customer orders all the way through to delivering the furniture himself nationwide.

In the beginning Adrian handled customer enquiries and took orders whilst out delivering and then processed orders and planned deliveries of an evening. Soon the business grew and after working 18 hour days and sleeping at the office became the norm. In 2006 Adrian took on his first employee to help with deliveries and to pave the way for business growth. This meant Adrian could spend more time sourcing quality furniture and dealing with customer service to achieve a precious five star feedback on eBay.

Over time Adrian built up good working relationships with a number of wholesalers who had the right quality products and logistics in place to work around what was fast becoming a thriving furniture business.

He then set about sourcing furniture directly from the factories to ensure the lowest possible prices could be offered to customers. Adrian wanted to improve the quality of the furniture that was being offered by his wholesalers and enrolled a number of manufacturers that were keen to do business and build furniture to his specifications. Adrian also enrolled the help of his wife Bianca who possessed a wealth of knowledge in the interior design sector and has helped create many of the best-selling furniture designs you see today on the website.

Due to Adrian cutting out the wholesaler middlemen and sourcing directly instead it enabled the business to price furniture more aggressively and gain a competitive advantage over the competition as well as help build momentum in sales to expand organically.

In 2008 due to continued growth Adrian then trading as a sole trader incorporated the business into The Furniture Market.co.uk Ltd and the business continued to grow. The business continued applying its direct sourcing strategy, increasing the amount of furniture ranges on offer and stock levels which enabled furniture to be delivered to customers within days of ordering. This fast turnaround proved great for today’s consumer as they no longer had to wait months for furniture and instead could get it within days.

The Furniture Market has since seen strong performance with year on year growth as the business has taken a foothold in the ‘click over bricks’ retail business model and focus on a more efficient direct supply chain and centralised distribution warehouse in Cheshire. This reduces the business costs that are then passed onto the customer through lower priced furniture.

The Furniture Market has always carried out all their own home deliveries, from the beginning when it was just Adrian delivering the furniture to now where there is a team that operate over 20 vans delivering furniture all over the country. Through this control of carrying out these deliveries in-house it is possible to offer short lead times and selectable delivery days which is pioneering in the furniture industry.

By controlling the whole process from design to delivery it means that the high service levels and low prices can go hand in hand and exceed customer expectations. The Furniture Market now operates from a 200,000 square foot site and employs over 45 skilled team members that all work hard to ensure you get your furniture at the best possible price and with the best customer service.