Free 2 Man Delivery to room of choice is made using our own in-house trained delivery team (this does not include unboxing, packaging removal or assembly is required).

We offer a Premium Delivery upgrade for a small fee on this delivery service where you can select to have your furniture unboxed, packaging removed and furniture assembled if required. This can be selected at checkout.

This delivery includes:

• Free Delivery is made by our own in-house trained delivery team.
• Boxed furniture is delivered to a room of your choice (access permitting).
• We will give you a 3 hour delivery time slot 2 days before delivery.
• We will call you 30 mins prior to your delivery.
• For a small fee we can unbox, remove and recycle your packaging (priced at checkout).
• For a small fee we can assemble your furniture if required (priced at checkout).

You can select your delivery day at checkout. In order for us to be able to offer Free 2 person delivery we have to deliver in geographical areas of the country on set days, (these are marked as the Free delivery days on our delivery calendar). We strive to continually reduce our carbon footprint wherever we can and therefore our delivery routes are planned for maximum efficiency to reduce the amount of miles driven.

Express 2 Man Delivery is available on a weekday of your choice for a small charge per product.

• Delivery to a room of your choice (max 2 flights of stairs and access permitting).
• Your items will be unboxed and packaging will be removed and recycled.
• Assembly (if required) is not included in this delivery service.
• You will receive a 3 hour delivery time slot on the evening before delivery.
• You will be provided with a delivery tracking link.
• Driver will call you 30 – 60 mins prior to your delivery.
• Delivery is made using specialist 2 Man Delivery company.

Express Delivery is only available for addresses within mainland England, Wales & Southern Scotland. Excluded Scottish postcodes are: KY, FK, PH, DD, AB, IV KW, PA, KA27-28.

We offer a Free Next Day Delivery service using DPD couriers on our smaller items of furniture (i.e. bedsides, stools, scoop dining chairs etc)...

Get it Fast - Order before 4pm to receive your furniture the next day, you can select delivery on a weekday of your choice.

This delivery incudes

• Delivery to the entrance of your home.
• You will receive a delivery time slot on the day of delivery.
• You will receive a tracking link on the day of delivery.
• Delivery is made using DPD local couriers.

If you order a small item as part of a larger order that contains a larger item of furniture then we will combine the delivery of all your items and deliver them together using a 2 Man delivery service.

We always offer a free delivery option for every product we sell. Free delivery methods are either Free 2 Man Delivery which is when our own in-house delivery team are delivering in your area or DPD Couriers (for small items).

For a small fee you can upgrade your Free 2 Man delivery to our Premium Delivery service which includes room of choice delivery, packaging removal and recycling and assembly of any furniture if required. You can upgrade to this Premium Delivery service at checkout.

We also offer an Express 2 Man Delivery service for a small charge per product which gives you the flexibility to select a delivery date on a weekday of your choice. Very large products and Scottish postcodes with prefix: KY, FK, PH, DD, AB, IV KW, PA, KA27-28 are excluded from this Express 2 Man Delivery service.

Yes if you select our Free 2 Man delivery service for a small fee that is quoted and selected at checkout you can upgrade your delivery service so we will unbox your furniture, assemble your furniture if required and then take away all of the packaging for recycling. The cost of this service is based on the amount of items you order and complexity of removing and recycling packaging and assembly time if required. This is a recommended service for the eco-minded customer as our furniture can come with plenty protective packaging.

If you select an Express 2 Man Delivery service then this includes unboxing and packaging removal, it does not include assembly if required.

For our Free 2 Man delivery service we deliver Monday to Saturday from 7am to 9pm depending on your location. We deliver in certain areas of the country on set delivery days. We will also give you a 3 hour delivery time slot two days before your delivery and also call you 30 mins beforehand on the day of your delivery. You can check the available delivery days for your area by entering your postcode into our delivery postcode checker on our product detail pages and at checkout.

If you select our Express 2 Man delivery then your delivery times can be within the hours of 7am – 9pm (you will be provided with a 3 hour time slot on the evening before your delivery day).

If you are having delivery by DPD couriers then delivery is on a weekday of your choice between 8am to 6pm. On the day of your delivery you will also be provided with a delivery time slot and tracking link so you can track the progress of your delivery.

Free 2 Man delivery is only available in certain areas on certain days, this is because this delivery service is made using our own in-house delivery team on the days we are delivering in your area.

We offer an Express 2 Man delivery service on a weekday of your choice. This is charged per product and is only available on certain sized product. Very large products are excluded from this service.

DPD Parcel deliveries can be made on a weekday of your choice.

Sorry no, this is because we plan our delivery routes in geographical order so they are as fuel efficient as possible ensuring we are keeping our environmental impact to a minimum. Therefore we are unable to take delivery time requests. However you will be issued a 3 hour delivery time slot three days before your planned delivery date and on the delivery day our delivery team will call you approximately 30 minutes prior to their arrival. If you would like our drivers to carry out any special instructions then please advise us of these when placing your order or by calling our customer service team on 01829759259.

If you have selected an Express 2 Man Delivery service then you will be issued with a delivery time slot on the evening before your delivery day and you will also receive a delivery tracking link.

No you don’t, for all our 2 man deliveries you will be given a 3 hour delivery time slot in advance to your delivery day. Your delivery drivers will also call you 30 – 60 mins beforehand on the day of your delivery.

If you are having a parcel delivery then you will receive a DPD tracking email and text providing you with an expected delivery time.

It depends on the delivery method you have chosen.

If your delivery is by our Free 2 Man delivery service then we will post a card through your letterbox. This will ask you to call us to re-arrange another delivery date. The next available delivery date will be when we are next delivering in your area.

If your delivery is being made by DPD then you will also receive a missed delivery card and email and they will try and deliver the following day.

If you have paid for an Express 2 Man Delivery service and you are not in to take delivery as planned then they will return your order back to their depot pending instructions for a re-delivery date. Please note that you will be liable for the re-delivery cost at the same rate as originally charged, this is because the Express 2 Man Delivery courier still charges us per delivery attempted whether or not you are there to accept the delivery. If you are unable to take your delivery as planned then please contact us by 11am on the weekday (Monday to Friday) before your scheduled delivery date. Any cancellations after this time will still be charged at the original delivery charge amount as your goods would have left our warehouse.

If you would like to change your delivery date then please contact us by 11am on the weekday (Monday to Friday) before your scheduled delivery date. Any cancellations of planned Express 2 Man Deliveries after this time will still be charged at the original delivery charge amount as your goods will have left our warehouse.

We only deliver to mainland addresses in England, Wales & Southern Scotland. As indicated in green on the delivery zone map. We do not deliver to North Scotland or any off-shore islands. If you require delivery to an address outside of our delivery zone then please email us at: info@thefurnituremarket.co.uk and we will do our best to advise an alternative delivery option.