This is our preferred delivery option as we control the whole delivery process and can guarantee total delivery satisfaction. This delivery is made using our own in-house trained delivery team (as pictured above) and using our own delivery vans.

We use this delivery method for larger items of furniture (beds, sideboards, tables, wardrobes etc. So you can be rest assured your delivery will take place carefully and on time. You can select your delivery day at checkout. In order for us to be able to offer Free 2 person delivery we have to deliver in geographical areas of the country on set days, (these are marked as the Free delivery days on our delivery calendar). We strive to continually reduce our carbon footprint wherever we can and therefore our delivery routes are planned for maximum efficiency to reduce the amount of miles driven. We will give you a 3 hour delivery time slot two days before your delivery takes place and also on the day of delivery we will call you 30mins beforehand.

Please note that our standard delivery does not include unboxing and removal of your packaging. If you would like us to unbox, remove and recycle your packaging then please upgrade your delivery service to this at checkout. This also includes complimentary assembly should any products require it. We will provide you for a quote for this at checkout once we have calculated the products that you are ordering.

We also offer an express pallet delivery service for only £65 per order (regardless of the amount of pallets needed to deliver your order).

Pallet deliveries can take place on a weekday of your choice. The pallet delivery driver will deliver your pallet to a ‘Road Curbside’ only and you must be able to unpack the pallet, carry your furniture into your home and also dispose of the wooden pallet. We recommend that you have two people available to take delivery of your order on a pallet. You can select a Pallet Delivery service at checkout.

Large and awkward shaped products like Beds, Mattresses etc are excluded from this Pallet Delivery service as these items are too large to fit on a wooden pallet. Quite simply if your furniture can safely stack on a pallet and not over hang the pallet then we can deliver it using a pallet delivery service.

If you are unavailable to take delivery of your pallet order as planned on the day you have selected then you will incur a failed pallet delivery charge of £130 (this cost is the original £65 delivery charge and a £65 return delivery charge). All pallet deliveries are made using a 3rd party carrier on a selected weekday between the hours of 8am to 6pm. Therefore please ensure your are available all day on your selected day and that your address details are correct. It is also the customers responsibility to ensure the pallet delivery lorry will be able to gain access to outside your property. If a pallet delivery lorry cannot gain access and the pallet delivery is not possible because of this reason then you will also be liable to the failed delivery charge of £130. Therefore if you think a large lorry will not be able to easily gain access to outside your home or you are not sure then please do not select a pallet delivery method and instead please choose our Free 2 Man delivery service as this delivery is made using our own delivery team on a large van.

Please note that due to the current national lorry driver shortage the pallet delivery companies cannot 100% guarantee delivery on your chosen day. However it is more than likely it will be delivered on time but if not then it is likely be delivered the following day. Please only select this pallet delivery option if this is acceptable and you can take it the following day if required.

We offer a Free Next Day Delivery service using DPD couriers on our smaller items of furniture (i.e. bedsides, stools, scoop dining chairs etc)...

Get it Fast - Order before 4pm to receive your furniture the next day, you can select delivery on a weekday of your choice.

This is a safe contactless one person delivery method as the items are delivered to your front door. If you order a small item as part of a larger order that contains a larger item of furniture then we will combine the delivery of all your items and delivery them together using our in-house 2 person delivery team.

Yes delivery is always free for our standard 2 person delivery or next day parcel delivery service. You can upgrade your delivery to our unbox, assemble if required and recycling of packaging service for a small fee that is quoted and selectable at checkout. We also offer a Pallet delivery service on a weekday of your choice for only £65 per order. This is only available for items of furniture that will fit on a pallet.

Yes for a small fee that is quoted and selected at checkout you can upgrade your delivery service so our delivery team will unbox your furniture, assemble your furniture if required and then take away all of the packaging for recycling. The cost of this service is based on the amount of items you order and complexity of removing and recycling packaging and assembly time if required. This is a recommended service for the eco-minded customer as our furniture can come with plenty protective packaging.

We deliver Monday to Saturday from 7am to 9pm. We deliver in certain areas of the country on set delivery days. We will also give you a 3 hour delivery time slot two days before your delivery and also call you 30 mins beforehand on the day of your delivery. You can check the available delivery days for your area by entering your postcode into our delivery postcode checker on our product detail pages and at checkout. If you are having parcel or pallet delivery then these are delivered on a weekday of your choice between 8am to 6pm.

In order for us to offer a Free delivery service we plan our deliveries so our vans cover certain areas of the country on set days. You can check the available delivery days for your area by entering your postcode into our delivery postcode checker on our product detail pages and at checkout. If you require delivery on a different day then you can upgrade to a Pallet delivery service on a weekday of your choice for just £65 per order providing the items you are ordering will fit on a pallet.

We plan our delivery routes in geo-graphical order so they are as fuel efficient as possible ensuring we are keeping our environmental impact to a minimum. Therefore we are unable to take delivery time requests, however you will be issued a 3 hour delivery time slot three days before your planned delivery date. Our drivers will also call you 30 mins beforehand on the day of your delivery. If you would like our drivers to carry out any special instructions then please give us a call in advance to your delivery and let us know your special delivery instructions.

No you don’t, we will give you a 3 hour delivery time slot three days in advance to your delivery day and our drivers will call you 30 mins beforehand on the day of your delivery.

If you are having a parcel delivery then you will receive a DPD tracking email and text providing you with an expected delivery time. If you are having a pallet delivery then the delivery times are between 8am to 6pm however you can upgrade this pallet delivery so you get a AM or PM delivery time slot.

It depends on the delivery method you have chosen. If your delivery is our Free 2 person delivery then we will leave a card in your letterbox asking you to call us to re-arrange another delivery date. The next available delivery date will be when we are next delivering in your area. If your delivery is being made by DPD Couriers then you will also receive a missed delivery card and they will try and deliver the following day. If you have paid for a pallet delivery and you are not in to take delivery then they will try and deliver the following day. For failed pallet deliveries you will be charged £65, this is because the pallet delivery company still charges us per delivery attempt whether or not you are there to accept the delivery.

If you know you are not going to be in to take your delivery as planned then please contact us as early as possible so we can make alternative delivery arrangements.

We only deliver to mainland addresses in England, Wales & Southern Scotland. As indicated in green on the delivery zone map. We do not deliver to North Scotland or any off-shore islands. If you require delivery to an address outside of our delivery zone then please email us at: info@thefurnituremarket.co.uk and we will do our best to advise an alternative delivery option.